Product Stewardship - point of sale information

Welcome to Lexmark's product stewardship page. The information included in these menus provide users with information related to green initiatives, green buying guides and many other environmental factors. Get the background data you need to make an informed purchase decision quickly and accurately. 

Find what you’re looking for in the below drop-down lists: 

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  • Corporate governance


    Circular economy

    Lexmark has been in support of the circular economy and remanufacturing initiatives since its inception 30 years ago. See how Lexmark is leading the future by helping customers transform into a circular economy - Sustainability Report: Circular economy.
     

    Greenhouse gas (GHG) emissions

    Lexmark is committed to reducing green house gas emissions year to year, and carbon neutrality by 2035. As we continue to drive our emissions to minimal levels, we will also utilize renewable energy, carbon credits and renewable energy certrificates (RECs) to offset the remainder of emissions in some areas of our business. For more information on Lexmark's carbon emissions management, see Sustainability Report: Greenhouse gas emissions.


    Supply chain

    Lexmark works closely with our suppliers to ensure our products and services have a positive impact on people and communities while limiting the impact to the environment. We choose suppliers who share our vision of corporate citizenship and agree to conform to Lexmark's expectations and standards. To learn more about our supply chain, see Sustainability Report: Supply chain.  
     
  • Sustainability buying guide


    Product Sustainability Brochure

    No matter what type of imaging device you may be looking for, Lexmark can help you decide with our Product Sustainability Brochure. To learn more about the products sold and how they can assist in your sustainability journey, access the Product Sustainability Brochure. To find your next device, see Lexmark Printers. 


    Consumer information

    We have a long history of responsible, sustainable practices and awards and certifications to back up our efforts. We can help you achieve sustainability from start to finish. We work to improve both your business and reduce environmental impact with:
    • Sustainable designs
    • Efficient use
    • Responsible reuse and recycling


    Ready to buy?

    Whether you're a startup looking for your first printer or a Fortune 500 company adding to an existing fleet, we've got the printer for you. To find your next device, see Lexmark Printers. 
     

    Toner and supplies

    Designed for excellence and manufactured to rigorous standards, Genuine Lexmark Supplies deliver superior image quality and long life -the best choice for your Lexmark printer. To find a supply item for your device, see Lexmark Supplies. 
     

    Repairability index

    Lexmark will be publishing the repair index of its products once this standard has become finalized for imaging products.

     

  • Design for sustainability & compliance

     

    Product certifications

    Lexmark products are designed to meet or exceed the strict criteria of some of the world’s most prominent standards and certifications. These certifications may require testing, analysis, audit, third-party review, standard declaration or disclosure of business or product information. To learn more about Lexmark products and their certifications, see Sustainability Report: Product certifications.


    Life cycle  

    Lexmark evaluates all of the environmental phases of our products: design, manufacturing, distribution, use and end-of-life. To learn how Lexmark is tracking and reporting our efforts to reduce our product environmental footprint, see Sustainability Report: Product life cycle. To view Lexmark product-line Life Cycle Assessment reports, see LCA Reports. 


    RoHS/REACH

    Lexmark designs and manufactures products that are RoHS & REACH compliant. For more information, see Lexmark's REACH declaration and RoHS declaration. For further inquiries, please contact sustainability@lexmark.com   

    Microplastics

    Lexmark consumables contain synthetic polymer microparticles (microplastics) as defined under REACH Regulation (EU) 2023/2055.

    • Care should be taken when handling emptied containers. To minimize potential release of microplastics to the environment, do not attempt to open or rinse sealed cartridges.
    • Dispose of contents/container in the appropriate recycling stream. Instructions can be found at lexmark.com/recycle.


    For more information, please see Lexmark Safety Data Sheets that relay safety information for the toners used in Lexmark consumables.

    Endocrine disruptors  

    Lexmark products do not contain endocrine disruptors.  Learn more about EU REACH, RoHS, endocrine disruptors and other substance declarations for Lexmark products in the REACH declaration. For further inquiries, please contact sustainability@lexmark.com.


    Consumer information on hazardous substances 

    Lexmark complies with laws and regulations for the reporting and/or restriction of hazardous substances. The controlling document for Lexmark products is the Lexmark Product Environmental Specification (1040000). For further inquiries, please contact sustainability@lexmark.com  
     

    Precious Metals and Rare Earth Minerals  

    Lexmark evaluates the careful use of resources by means of material inventory within the supply chain and specifically for precious metals and rare earth used. Silver and Neodymium are used at small levels for specific performance and durability applications which are declared per the French Circular economy bill ( LOI n° 2020-105 Article 13.1 - Title 2).  For more information on the declaration of precious metals and rare earth, see Rare Earth Declaration. 

    Conflict Minerals

    Lexmark is committed to responsible global sourcing of the minerals in our products. As a member of the Responsible Business Alliance (RBA), we perform due diligence to reasonably assure that conflict minerals (tantalum, tin, tungsten, and gold) and extended minerals (cobalt and mica) in the products we manufacture do not directly or indirectly finance or benefit armed groups that are perpetrators of serious human rights abuses in the Democratic Republic of the Congo or an adjoining country. See Conflict Minerals Report and Extended Minerals Report.


    Packaging  

    Lexmark has a target to reduce single-use-plastics in packaging by 50% by 2025. For more information on Lexmark product packaging, click Sustainability Report: Packaging.
     

    Post-consumer recycle (PCR) plastic

    Lexmark is an industry leader in the use of reclaimed plastic with 37% of the plastic content, by weight, in Lexmark branded toner cartridges coming from post-consumer plastic from our Lexmark Cartridge Collection Program. Our goal is to increase the use of reclaimed plastic through the PCR and product reuse processes to 50% by 2025.

    Lexmark branded, in-house laser printer and multifunction product hardware models sold in 2020 contain an average of 39% PCR plastic by weight of plastic, with 100% of these models containing some PCR plastic content. Our goal is to increase the average post-consumer recycled content plastic in models to 50% by 2025. See Sustainability Report: Materials for additional information on Lexmark's use of PCR plastic. To view our key performance indicators including our PCR goals, see Sustainability Report: KPI.
     

     

  • Repair & service



    Software updates

    Device software is available online for Lexmark's customers to freely access and download. Lexmark's product software and firmware are designed to optimize device management and promote long-life usage with a minimum of seven years device firmware support after production ceases. For more product model firmware updates, see Lexmark Support and enter your product model to search for software.
     

    Troubleshooting and how-to videos

    To troubleshoot a product issue or to watch how-to instructions, click How-to Videos and select your product. 
     

    Repair information and spare parts

    To find and order spare parts, visit the Lexmark Parts Store. 
     

    Warranty information

    For an overview of warranty information for Lexmark products, click Lexmark Support: Warranty. 
     
  • End of life - product & packaging



    Disassembly WEEE guides

    Electronic and electrical materials and components found in Lexmark products per the Electronic and Electrical Equipment Directive are available to responsibly recycle your printer and supplies, see Disassembly WEEE guides. To learn more, please contact sustainability@lexmark.com 
     

    Reuse and recycling

    India enacted Extended Producer Responsibility (EPR) in 2016 as part of the E-Waste Management Rules. EPR requires producers of electrical and electronic equipment (EEE) to provide for the collection and recycling of the in-scope end-of-life equipment.
    To facilitate collection and recycling, Lexmark has partnered with TES-AMM in India to act as our Producer Responsibility Organization (PRO). India-based customers can drop off their end-of-life printers and supplies at one of the collection centres listed below. Lexmark will cover the recycling costs.
    Customers may also contact TES-AMM at 001-800-120-8875.
     

    Collection Center Name

    State

    Address

    Contact Name

    Contact Number

    Relief Roadlines

    Maharashtra

    Shop no.2, Mumbra Panvel Relief Highway, Kiran Village, Post-Taloja Navi, Mumbai - 410208

    Mr. Subhash Verma

    + 91 9322115152

    Bihar Bengal Carrier

    Assam

    Room No-2, 1st floor, Bishnu Market A.T. Road, Guwahati - 781009

    Mr. Raju Jha

    +91 9954857785

    Mamta Packers & Movers

    Madhya Pradesh

    75/1 Pani Talav Ke Pass, Lasudiya Mori Dewas Naka Indore, Madhya Pradesh - 452001

    Mr. Javinder Singh

    +91 8818898520

    AJ Trading Co.

    West Bengal

    266/1/B, G T Road, Liluah, Howrah - 711204

    Mr. Sumit

    +91 9831110601

    Eco Credible Enviro Solutions Pvt Ltd

    Maharashtra

    W-165A, S Block, Near Masala Kata Weight Bridge, MIDC Bhosari, Pune - 411026

    Mr. Dhaval Jitkar

    +91 9823189909

    TES-AMM (India) Pvt Ltd.

    Tamil Nadu

    A-18, SIPCOT, Industrial Growth Centre, Panrutti 'A' Village, Oragadam, Sriperumbudur Tlk, Kancheepuram Dist., Tamil Nadu - 631604

    Mr. Kishore

    +91 8939808038

    TES-AMM (India) Pvt Ltd.

    Tamil Nadu

    171, 2nd Street, Luz Church Road, Mylapore, Chennai - 600004

    Mr. Pasupathi

    +91 9176755597

    TES-AMM (India) Pvt Ltd.

    Karnataka

    Survey #118, site # 8, Mookambika Temple Road, Machohalli forest gate, Magadi Main Road, Karnataka, Bangalore - 560091

    Mr. Yogesh

    +91 7760983135

    TES-AMM (India) Pvt Ltd.

    Haryana

    Killa No.56/13/2/3, 14/1/2, Wazidpur Saboli Village, Dist. Sonepat, Haryana- 131028

    Mr. Diwakar

    +91 9896178108

    TES-AMM (India) Pvt Ltd.

    Telengana

    Plot No.79, Sy.No.847, IDA Medchal, Medchal (M), Medchal –Malkajgiri District Hyderabad, Telangana.

    Mr Tapan Kumara

    +91 9701011601

    TES-AMM (India) Pvt Ltd.

    Delhi

    Plot No. 419-A & 419-B, Alipur Gadhi, Alipur,

    Mr. Arvind Sharma

    +91 8130592877

    Satguru Logistics

    Delhi

     Kh No 62/46 Village Alipur Delhi

    Mr. Iqbal Singh

    +91 9212774334

    Sethi Cargo Carrier

    Uttra Pradesh

    S-256, Opp. Hemkunt Tyre, Transport Nagar, Kanpur Road, Lucknow

    Mr. Sethi

    +91 9450111136

    North South Logistics

    Rajasthan

    C-165 Ajmer Road, Delhi Bye Pass, Jaipur, Rajasthan

    Mr. Shiyo Ram

    +91 9671978880

    Mohit Packers & Movers

    Chandigrah

    Plot No 144/2 Village Sarangpur Dhnass Chandigrah

    Mr.Mohit

    +91 9872245634

    Manish

    Gujarat

    795/ 5935 Gujarat Housing New -2, Babu Nagar Ahmedabad - 380024

    Mr Manish Jadhav

    +91 9824472343

    DM Logistics

    West Bengal

    18/6/A, Shashi Bhushan Sarkar Lane, Howrah - 711106

    Mr Dhruv

    +91 9903519330

    Lexmark International (India) Pvt Ltd.

    West Bengal

    DLF IT Park, Block - 1, 5th Floor, 08 Major Arterial Road, New Town, Rajarhat Kolkata 700156

    Mr. Saikat Roy

    +91 9836673778

    Lexmark International (India) Pvt Ltd.

    Karnataka

    Level 9, East Wing, Office 937, Raheja Towers 26-27 Mahatma Gandhi Road, Bangalore-560001

    Mr. Vijaya Srinivasan

    +91 9916987978

    Lexmark International (India) Pvt Ltd. C/O Yusen Logistics (India) Pvt Ltd.

    Maharashtra

    Survey 180/6, (Village Dhansar), Bhave Warehousing Complex, Village Kiravali, Mumbra - Taloja - Panvel Road, Panvel, Raigad-410208

    Mr. Vivek Patil

    +91 9004416021

    Lexmark International (India) Pvt Ltd. C/O Yusen Logistics (India) Pvt Ltd.

    New Delhi

    Plot No. 78/16 & 78/15/2/2, GF, Village -Ghevra, Near Hiran Kudna Crossing, New Delhi-110081

    Mr. Swamesh Chandra Sharma

    +91 8800444817

    Lexmark International (India) Pvt Ltd. C/O Yusen Logistics (India) Pvt Ltd.

    Karnataka

    Survey No. 138/2C and 138/2B, Jigani Village, Anekal Taluk, Bangalore-560105

    Mr. Vasudev P R

    +91 9620017234

    Lexmark International (India) Pvt Ltd. C/O Yusen Logistics (India) Pvt Ltd.

    Tamil Nadu

    No. 461/2C, B-2 Puzhal Village, Chennai-600066

    Mr. V. M. Shahul Hameed Imthiyaz

    +91 9940652738

    India Plastic Waste Management Rules

    The following information is provided in accordance with the Plastic Waste Management (Amendment) Rules, 2025, of India.

    Lexmark India Plastic Packaging