Lexmark

Global Reporting Initiative (GRI) Index and United Nations Global Compact (UNGC)

100% Addressed!

We considered the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (G3) when preparing this report.

This report addresses 100 percent of all GRI indicators including environmental, product, finance & economics, society, human rights and labor. Lexmark self-declares this report to GRI Application Level A.

Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Strategy and Analysis 1.1 Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy CEO Letter Full Statement of Continuing Support

Beyond stating ongoing commitment to the GC, the CEO letter might also mention how the Global Compact influences strategy and management, and refer to key actions and achievements that support the principles.
1.2 Description of key impacts, risks, and opportunities CEO Letter,


Risks, Opportunities and Impacts
Full Statement of Continuing Support
Beyond stating ongoing commitment to the GC, the CEO letter might also mention how the Global Compact influences strategy and management, and refer to key actions and achievements that support the principles.
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Organizational Profile 2.1 Name of the organization 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.2 Primary brands, products, and/or services 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.4 Location of organization’s headquarters 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.6 Nature of ownership and legal form 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.8 Scale of the reporting organization 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.9 Significant changes during the reporting period regarding size, structure, or ownership 10-K Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
2.10 Awards received in the reporting period Awards Full No Specific COP Requirement
However, descriptions of company size, nature, and locations, present the context for understanding actions and performance on GC principles.
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Report Parameters 3.1 Reporting period (e.g., fiscal/calendar year) for information provided Report Parameters Full No Specific COP Requirement

However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.

3.2 Date of most recent previous report (if any) Report Parameters Full No Specific COP Requirement
However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.
3.3 Reporting cycle (annual, biennial, etc.) Report Parameters Full No Specific COP Requirement
However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.
3.4 Contact point for questions regarding the report or its contents Report Parameters Full No Specific COP Requirement
However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.
3.5 Process for defining report content Report Parameters Full No Specific COP Requirement
However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers) Report Parameters Full No Specific COP Requirement
However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.
3.7 State any specific limitations on the scope or boundary of the report Report Parameters Full No Specific COP Requirement
However, descriptions of report scope provide readers with understanding of any qualifications or limitations of the report.
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations Report Parameters Full No Specific COP Requirement
However, descriptions of report scope can provide readers with an under- standing of how a company defines its “sphere of influence”.
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report Report Parameters Full No Specific COP Requirement
However, descriptions of report scope can provide readers with an under- standing of how a company defines its “sphere of influence”.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement Report Parameters Full No Specific COP Requirement
However, descriptions of report scope can provide readers with an under- standing of how a company defines its “sphere of influence”.
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report Report Parameters Full No Specific COP Requirement
However, descriptions of report scope can provide readers with an under- standing of how a company defines its “sphere of influence”.
3.12 Table identifying the location of the Standard Disclosures in the report GRI Index Full No Specific COP Requirement
However, descriptions of report scope can provide readers with an under- standing of how a company defines its “sphere of influence”.
3.13 Policy and current practice with regard to seeking external assurance for the report Report Parameters Full No Specific COP Requirement
However, descriptions of report scope can provide readers with an under- standing of how a company defines its “sphere of influence”.
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Governance, Commitments and Engagement 4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight

Governance and External Engagement,

Investor Relations

Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.2 Indicate whether the Chair of the highest governance body is also an executive officer

CEO Letter,

Investor Relations

Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members

Demographics,

Governance and External Engagement,

Investor Relations

Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body Investor Relations Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance) Investor Relations,

Proxy Statement
Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided Governance and External Engagement,

Investor Relations
Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics Governance and External Engagement,

Investor Relations
Full Actions Taken to Implement Principles 1-10
Descriptions of governance systems and responsibilities offer the opportunity to express how the company has organized addressing the GC principles (e.g., whether there is a committee responsible for oversight of implementation of GC principles).
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation Corporate CSR Policies,


Vision and Values
Full Actions Taken to Implement Principles 1-10
If the company’s statements of commitment are inspired by, or reflect the GC principles, this can be noted here.
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles Governance and External Engagement,

Corporate Governance and Public Policy Committee Charter
Full Actions Taken to Implement Principles 1-10
A company can use these disclosures to describe mechanisms for high-level oversight of aspects relevant for continuous improvement and implementation of the GC principles.
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance Governance and External Engagement,

Investor Relations
Full Actions Taken to Implement Principles 1-10
A company can use these disclosures to describe mechanisms for high-level oversight of aspects relevant for continuous improvement and implementation of the GC principles.
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization Risks, Opportunities and Impacts Full Actions Taken to Implement Principle 7
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses Supply Chain Full Actions Taken to Implement Principles 1-10
In addition to mentioning participation in the GC, these disclosures can explain how adoption and implementation of the GC principles motivated the company to undertake similar additional commitments and participation.
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations Governance and External Engagement,

Supply Chain
Full Actions Taken to Implement Principles 1-10
In addition to mentioning participation in the GC, these disclosures can explain how adoption and implementation of the GC principles motivated the company to undertake similar additional commitments and participation.
4.14 List of stakeholder groups engaged by the organization Governance and External Engagement,

Investor Relations
Full Sharing the COP with the Company’s Stakeholders
In addition to explaining how the company has shared the COP with stakeholders these disclosures can be used to describe how implementation of the principles is influenced by stakeholders.
4.15 Basis for identification and selection of stakeholders with whom to engage Governance and External Engagement,

Investor Relations
Full Sharing the COP with the Company’s Stakeholders
In addition to explaining how the company has shared the COP with stakeholders these disclosures can be used to describe how implementation of the principles is influenced by stakeholders.
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group Governance and External Engagement,

Investor Relations
Full Sharing the COP with the Company’s Stakeholders
In addition to explaining how the company has shared the COP with stakeholders these disclosures can be used to describe how implementation of the principles is influenced by stakeholders.
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting Governance and External Engagement,

Investor Relations,

Understanding Our Customers
Full Sharing the COP with the Company’s Stakeholders
In addition to explaining how the company has shared the COP with stakeholders these disclosures can be used to describe how implementation of the principles is influenced by stakeholders.
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Economic EC1 Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.(Core) Community Impact,

Finance and Economics,

Financial Contributions,

10-K
Partial No Specific COP Requirement
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change. (Core) Risks, Opportunities and Impacts Partial Actions Taken to Implement Principle 7
EC3 Coverage of the organization's defined benefit plan obligations. (Core) Employee Benefit Plans,

Finance and Economics,

10-K
Partial No Specific COP Requirement
EC4 Significant financial assistance received from government. (Core) Finance and Economics,

10-K
Full No Specific COP Requirement
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. (Additional) Demographics,

Employee Benefit Plans,

Finance and Economics,

Interactive Map,

10-K
Partial Outcomes from Implementing Principle 1
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. (Core) Community Impact,

Energy Use,

Supply Chain
Partial No Specific COP Requirement
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. (Core) Community Impact,

Human Rights
Full Actions Taken and Outcomes from Implementing Principle 6
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. (Core) Community Impact Partial No Specific COP Requirement
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. (Additional) Community Impact,

Continuing Education,

Energy Use
Partial No Specific COP Requirement
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Environment EN1 Materials used by weight or volume. (Core) Materials,

Packaging
Partial Outcomes from Implementing Principle 8
EN2 Percentage of materials used that are recycled input materials. (Core) Materials,

Supplies
Partial Outcomes from Implementing Principles 8 and 9
EN3 Direct energy consumption by primary energy source. (Core) Energy Use,

Energy Use Table
Full Outcomes from Implementing Principle 8
EN4 Indirect energy consumption by primary source. (Core) Energy Use,

Energy Use Table
Full Outcomes from Implementing Principle 8
EN5 Energy saved due to conservation and efficiency improvements. (Additional) Energy Use Full Outcomes from Implementing Principles 8 and 9
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. (Additional) Environment: Product Energy Use,

Environmental Certifications,

Significant Energy Reduction,

Supply Chain
Partial Actions Taken to Implement Principles 8 and 9
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. (Additional) Energy Use,

Energy Use Table,

Product Energy Use,

Supply Chain
Partial Actions Taken to Implement Principles 8 and 9
EN8 Total water withdrawal by source. (Core) Water Management,

Water Use and Conservation
Full Outcomes from Implementing Principle 8
EN9 Water sources significantly affected by withdrawal of water. (Additional) Supply Chain,

Water Management
Full Outcomes from Implementing Principle 8
EN10 Percentage and total volume of water recycled and reused. (Additional) Water Management Partial Outcomes from Implementing Principles 8 and 9
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. (Core) Land and Biodiversity Full Outcomes from Implementing Principle 8
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. (Core) Land and Biodiversity Full Outcomes from Implementing Principle 8
EN13 Habitats protected or restored. (Additional) Land and Biodiversity Full Outcomes from Implementing Principle 8
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. (Additional) Land and Biodiversity Full Actions Taken to Implement Principle 8
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. (Additional) Land and Biodiversity Full Outcomes from Implementing Principle 8
EN16 Total direct and indirect greenhouse gas emissions by weight. (Core) Energy Use,

Greenhouse Gas Emissions
Full Outcomes from Implementing Principle 8
EN17 Other relevant indirect greenhouse gas emissions by weight. (Core) Energy Use,

Greenhouse Gas Emissions,

Emissions Generation Table
Full Outcomes from Implementing Principle 8
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. (Additional) Greenhouse Gas Emissions,

Emissions Generation Table
Full Actions Taken and Outcomes from Implementing Principles 7, 8 and 9
EN19 Emissions of ozone-depleting substances by weight. (Core) Greenhouse Gas Emissions Full Outcomes from Implementing Principle 8
EN20 NOx, SOx, and other significant air emissions by type and weight. (Core) Greenhouse Gas Emissions Partial Outcomes from Implementing Principle 8
EN21 Total water discharge by quality and destination. (Core) Water Management,

Water Use and Conservation
Partial Outcomes from Implementing Principle 8
EN22 Total weight of waste by type and disposal method. (Core) Waste Management Partial Outcomes from Implementing Principle 8
EN23 Total number and volume of significant spills. (Core) Water Management Full Outcomes from Implementing Principle 8
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. (Additional) Waste Generation Tables Partial Outcomes from Implementing Principle 8
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. (Additional) Water Management Full Outcomes from Implementing Principle 8
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. (Core) Materials.

Key Performance Indicators,

Product Acoustics
Partial Actions Taken to Implement Principles 7, 8 and 9
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. (Core) Waste Generation Tables,
Partial Outcomes from Implementing Principles 8 and 9
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. (Core) Environmental Management,

Transparency and Ethics
Full Outcomes from Implementing Principle 8
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. (Additional) Energy Use Partial Outcomes from Implementing Principle 8
EN30 Total environmental protection expenditures and investments by type. (Additional) Water Management,

Water Generation Tables,

Energy Use Tables
Partial Actions Taken and Outcomes from Implementing Principles 7, 8 and 9
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Human Rights HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. (Core) Finance and Economics

Socially Responsible Investing
Full Outcomes from Implementing Principles 1, 2, 3, 4, 5, and 6
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. (Core) Supply Chain Partial Actions Taken and Outcomes from Implementing Principles 1, 2, 3, 4, 5, and 6
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. (Additional) Demographics,

Human Rights,

Supply Chain
Partial Outcomes from Implementing Principles 1, 2, 3, 4, 5 and 6
HR4 Total number of incidents of discrimination and actions taken. (Core) Human Rights,

Transparency & Ethics
Partial Actions Taken and Outcomes from Implementing Principles 1, 2 and 6
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. (Core) Human Rights Partial Actions Taken to Implement Principles 1, 2 and 3
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. (Core) Human Rights Full Actions Taken to Implement Principles 1, 2 and 5
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. (Core) Human Rights Full Actions Taken to Implement Principles 1, 2 and 4
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. (Additional) Human Rights Full Outcomes from Implementing Principles 1 and 2
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. (Additional) Human Rights Full Actions Taken and Outcomes from Implementing Principles 1 and 2
HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. (Core) Human Rights,

Interactive Map,

Transparency and Ethics
Partial Actions Taken and Outcomes from Implementing Principles 1 and 2
HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms. (Core) Human Rights,

Transparency and Ethics
Partial Actions Taken and Outcomes from Implementing Principles 1 and 2
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Labor Practices and Decent Work LA1 Total workforce by employment type, employment contract, and region. (Core) Demographics Partial No Specific COP Requirement
LA2 Total number and rate of employee turnover by age group, gender, and region. (Core) Demographics Partial Outcomes from Implementing Principle 6
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. (Additional) Employee Benefit Plans Full No Specific COP Requirement
LA4 Percentage of employees covered by collective bargaining agreements. (Core) Human Rights Full Outcomes from Implementing Principles 1 and 3
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. (Core) Human Rights Full Outcomes from Implementing Principle 3
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. (Additional) Employee Health and Safety Full Outcomes from Implementing Principle 1
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. (Core) Employee Health and Safety Partial Outcomes from Implementing Principle 1
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. (Core) Employee Benefit Plans,

Partial Actions Taken to Implement Principle 1
LA9 Health and safety topics covered in formal agreements with trade unions. (Additional) Employee Health and Safety Full Actions Taken to Implement Principle 1
LA10 Average hours of training per year per employee by employee category. (Core) Continuing Education Partial No Specific COP Requirement
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. (Additional) Continuing Education Full No Specific COP Requirement
LA12 Percentage of employees receiving regular performance and career development reviews. (Additional) Continuing Education Full No Specific COP Requirement
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. (Core) Demographics,

Continuing Education
Partial Outcomes from Implementing Principles 1 and 6
LA14 Ratio of basic salary of men to women by employee category. (Core) Demographics,

Continuing Education
Partial Outcomes from Implementing Principles 1 and 6
LA15 Return to work and retention rates after parental leave, by gender. (Additional) Employee Benefits Partial Outcomes from Implementing Principles 1 and 6
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Products PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. (Core) Customer Experience,

Product Health and Safety Impacts
Full Actions Taken and Outcomes from Implementing Principle 1
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. (Additional) Understanding Our Customers,

Product Health and Safety Impacts
Full Outcomes from Implementing Principle 1
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. (Core) Product Health and Safety Impacts Full Actions Taken and Outcomes from Implementing Principle 8
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. (Additional) Product Health and Safety Impacts Full Outcomes from Implementing Principle 8
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. (Additional) Understanding Our Customers Partial No Specific COP Requirement
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. (Core) Marketing Communications Full No Specific COP Requirement
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. (Additional) Marketing Communications Full No Specific COP Requirement
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. (Additional) Customer Security and Privacy,

Marketing Communications
Full Outcomes from Implementing Principle 1
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. (Core). Product Health and Safety Impacts Full No Specific COP Requirement
Indicator   Description Report Section(s) Full / Partial Report UNGC COP
Element Addressed
Society SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. (Core) Community Impact,

Finance and Economics,

Human Rights,

Land and Biodiversity
Partial No Specific COP Requirement
SO2 Percentage and total number of business units analyzed for risks related to corruption. (Core) Transparency & Ethics Full Outcomes from Implementing Principle 10
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. (Core) Demographics,

Transparency & Ethics
Full Outcomes from Implementing Principle 10
SO4 Actions taken in response to incidents of corruption. (Core) Transparency & Ethics Full Actions Taken to Implement Principle 10
SO5 Public policy positions and participation in public policy development and lobbying. (Core) Financial Contributions,

Partial Actions Taken to Implement Principles 1-10
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. (Additional) Financial Contributions Full Outcomes from Implementing Principle 10
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. (Additional) Transparency & Ethics Full No Specific COP Requirement
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. (Core) Transparency & Ethics Full No Specific COP Requirement
SO9 Operations with significant potential or actual negative impacts on local communities. (Core) Community Impact,

Land and Biodiversity,

Risks, Opportunities and Impacts,

Partial No Specific COP Requirement
SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. (Core) Environmental Management,

Land and Biodiversity,

Transparency & Ethics
Partial No Specific COP Requirement
The Global Compact Endorser